HISENSE TELEVISION REPAIR IN NAIROBI – SCREEN REPAIR, SMART TV REPAIR, BACKLIGHT REPLACEMENT, MOTHERBOARD REPAIR, INSTALLATION AND MAINTENANCE
Hisense televisions have become one of the most popular TV brands in Kenya because of their excellent picture quality, smart features, stylish designs, energy efficiency, and affordable pricing. Whether you own a Hisense LED TV, Smart TV, Android TV, Google TV, VIDAA Smart TV, UHD 4K TV, QLED TV, Mini LED TV, Laser TV, or Full HD television, you need experienced technicians whenever your television develops a fault. Professional diagnosis and repair help restore the performance of your television while extending its lifespan.
Pro-Logic Technologies Limited is one of Nairobi’s trusted television repair specialists offering professional Hisense TV repair, installation, maintenance, diagnostics, spare parts sales, and screen restoration services. Our main workshop is located at Luthuli Avenue, Kangari Building, 3rd Floor, Room KA7, where we repair televisions using modern diagnostic equipment and advanced electronic repair tools.
One of our greatest advantages is that we have an in-house television screen bonding machine, enabling us to repair many screen faults that most repair shops declare impossible to fix. Instead of replacing an entire display panel in every situation, our specialized bonding technology allows us to repair many display-related problems, helping customers save money while maintaining the original picture quality whenever possible.
Our technicians are trained to repair virtually every Hisense television model available in Kenya. Whether your TV has no picture, no sound, broken HDMI ports, Wi-Fi connection problems, vertical lines, horizontal lines, flickering images, software failures, power problems, damaged backlights, cracked screens, motherboard failures, or display issues, we provide accurate diagnosis and lasting repair solutions.
We also stock genuine and compatible Hisense spare parts, making repairs faster while maintaining high quality standards. Every replacement part is carefully tested before installation, and we provide a warranty on eligible spare parts for your peace of mind.
Our services include convenient pick-up and delivery throughout Nairobi and surrounding areas. If transporting your television is difficult, our team can arrange collection from your home, office, apartment, hotel, school, or business premises and safely return it after successful repair.
Why Choose Pro-Logic Technologies Limited?
Television repair requires specialized knowledge, precision equipment, and genuine replacement parts. Choosing an experienced repair centre significantly increases the chances of restoring your television correctly.
Our advantages include:
- Professional electronic diagnostics
- Experienced television engineers
- In-house screen bonding technology
- Genuine Hisense spare parts
- Fast turnaround times
- Warranty on eligible spare parts
- Affordable repair charges
- Honest fault diagnosis
- Pick-up and delivery services
- Modern repair workshop
- Repairs for residential and commercial customers
- Preventive maintenance services
- Software upgrades and firmware installation
- Customer support before and after repair
Every television is thoroughly inspected before repairs begin. We identify the exact faulty components rather than replacing unnecessary parts, helping customers reduce repair costs while ensuring reliable performance.
Hisense Television Models We Repair
Our technicians repair almost every Hisense television model available in Kenya, including:
- Hisense Smart TVs
- Hisense Android TVs
- Hisense Google TVs
- Hisense VIDAA Smart TVs
- Hisense LED TVs
- Hisense Full HD TVs
- Hisense HD Ready TVs
- Hisense UHD TVs
- Hisense 4K Ultra HD TVs
- Hisense QLED TVs
- Hisense Mini LED TVs
- Hisense ULED TVs
- Hisense Laser TVs
- Hisense OLED TVs
- Hisense Commercial Displays
- Hisense Hospitality TVs
- Hisense Digital Signage Displays
We repair televisions in all popular sizes, including:
- 24-inch
- 32-inch
- 40-inch
- 43-inch
- 50-inch
- 55-inch
- 58-inch
- 60-inch
- 65-inch
- 70-inch
- 75-inch
- 85-inch
- 98-inch and larger commercial displays
Common Hisense Television Problems We Repair
Hisense televisions can develop faults due to aging components, electrical surges, overheating, moisture, accidental damage, software corruption, or normal wear over time.
Some of the most common problems we repair include:
- TV not powering on
- Power light blinking continuously
- Stuck on Hisense logo
- Black screen
- Sound without picture
- Picture without sound
- Screen flickering
- Vertical lines
- Horizontal lines
- White screen
- Blue screen
- Half display
- Double images
- Distorted colours
- Dark picture
- Dim display
- Dead pixels
- Cracked screens
- Broken LCD panels
- Broken LED panels
- HDMI not working
- USB not detecting devices
- Wi-Fi connection failure
- Bluetooth malfunction
- Remote control not responding
- Software freezing
- Apps crashing
- Slow Smart TV performance
- Automatic restarting
- Boot looping
- Overheating
- Motherboard failure
- Power board damage
- T-Con board faults
- Backlight failure
- Speaker distortion
- Audio delay
- Firmware corruption
Every fault requires proper testing before replacement of components. Our engineers use professional diagnostic equipment to determine the exact cause of failure.
Professional Hisense TV Screen Repair
The television screen is the most delicate and expensive component. Many repair shops recommend replacing the entire television when screen problems occur. However, many screen faults are repairable using specialized equipment.
At our workshop, we use an advanced screen bonding machine to repair selected display faults, including:
- Vertical lines
- Horizontal lines
- Missing display sections
- Loose COF connections
- Ribbon cable problems
- Display instability
- Flickering images
- Partial picture loss
- Pressure-related display faults
This advanced technology enables us to restore many televisions that would otherwise be considered beyond repair.
Not every damaged screen can be repaired, especially if the glass panel has suffered severe physical impact. Our technicians first assess the condition of the panel before recommending repair or replacement, ensuring customers receive the most cost-effective solution.
Genuine Hisense Spare Parts
Quality spare parts are essential for long-lasting television repairs. Using poor-quality components often results in recurring faults and reduced performance.
We stock and source genuine and high-quality compatible Hisense spare parts, including:
- Main boards
- Power supply boards
- T-Con boards
- LED backlight strips
- Wi-Fi modules
- Bluetooth modules
- Remote controls
- Speakers
- Ribbon cables
- Display connectors
- Power buttons
- IR sensors
- LVDS cables
- Screen panels
- Internal wiring
- Power adapters
- Fuses
- Capacitors
- Transformers
- Voltage regulators
- Integrated circuits (ICs)
All replacement parts undergo quality inspection before installation, ensuring reliable operation and customer satisfaction
Hisense TV Motherboard Repair
The motherboard, also known as the main board, is the brain of your Hisense television. It controls video processing, audio output, HDMI communication, USB functions, internet connectivity, software operations, and communication between all internal components. When the motherboard develops a fault, the television may fail to operate normally or may not power on at all.
At Pro-Logic Technologies Limited, our technicians specialize in component-level motherboard repairs. Instead of replacing the entire board immediately, we diagnose and repair faulty electronic components whenever possible, helping customers save on repair costs.
Common motherboard faults include:
- TV stuck on the Hisense logo
- Continuous rebooting (boot loop)
- TV powers on but no picture
- HDMI ports not working
- USB ports not detecting devices
- Wi-Fi not connecting
- Bluetooth failure
- TV freezing while in use
- Apps crashing repeatedly
- No sound output
- Distorted picture
- No response to the remote control
- TV fails to detect external devices
- Random shutdowns
- Failure after a power surge
Our repair process includes detailed circuit testing, IC replacement, EEPROM programming, voltage testing, signal tracing, and firmware restoration to ensure the motherboard functions reliably again.
Hisense Power Supply Board Repair
The power supply board converts mains electricity into the various voltages required by the television. A faulty power board can prevent the TV from starting or cause unstable performance.
Signs of a faulty power supply include:
- TV completely dead
- No standby light
- Blinking standby indicator
- Clicking sound inside the TV
- TV switches off after a few seconds
- Delayed power-on
- Burning smell
- Repeated fuse failures
Our technicians inspect:
- Capacitors
- Rectifiers
- MOSFETs
- Power transformers
- Voltage regulators
- Diodes
- PWM controller ICs
- Protection circuits
- Fuses
- Power connectors
Only defective components are replaced after comprehensive testing to restore stable power delivery.
Hisense Backlight Replacement
One of the most common faults in LED televisions is backlight failure. Many customers think their screen has failed, yet the LCD panel is still functional. The issue is often worn-out LED backlight strips.
Typical symptoms include:
- Sound but no picture
- Very dark display
- Flashing picture before going black
- Uneven screen brightness
- Bright spots
- Dark patches
- TV displays an image only when illuminated with a flashlight
At our workshop, we replace complete sets of LED backlight strips rather than individual LEDs whenever appropriate. This helps maintain uniform brightness and extends the lifespan of the repair.
After replacement, we also reduce excessive backlight settings where necessary to improve longevity and reduce stress on the new LEDs.
Hisense T-Con Board Repair
The Timing Control (T-Con) board is responsible for transmitting image data from the motherboard to the display panel. A faulty T-Con board can result in various display issues.
Common symptoms include:
- White screen
- Half display
- Vertical coloured lines
- Horizontal lines
- Image flickering
- Double images
- Screen freezing
- Distorted colours
- No picture despite working backlight
Our engineers test:
- T-Con voltage rails
- Gamma ICs
- LVDS communication
- Ribbon connectors
- Timing circuits
- Display outputs
If repair is not possible, we replace the board with a compatible high-quality part.
Hisense Software and Firmware Repair
Modern Hisense Smart TVs rely on complex software to manage applications, streaming services, internet connectivity, and system functions. Corrupted firmware can lead to multiple operational problems.
We perform:
- Firmware installation
- System updates
- Software recovery
- Factory restoration
- EEPROM programming
- Flash memory replacement
- Bootloader recovery
- Operating system restoration
Software-related issues we resolve include:
- TV stuck on startup logo
- Endless restarting
- Apps failing to open
- Slow performance
- Frozen menus
- Black screen after update
- Failed firmware upgrade
- Network errors
- Smart TV instability
Our technicians use professional programming tools and approved firmware versions suitable for your exact Hisense model.
Hisense Smart TV Repair
Smart TVs integrate internet connectivity, streaming applications, wireless communication, and advanced multimedia features. Faults affecting these systems require specialized knowledge beyond standard television repairs.
We repair problems affecting:
- Netflix
- YouTube
- Prime Video
- Disney+
- Showmax
- Browser applications
- Screen mirroring
- Chromecast functions
- Google Assistant
- Voice control
- App Store
- Wi-Fi connectivity
- Ethernet connection
- Bluetooth pairing
- Streaming quality
Whether your Hisense TV runs VIDAA, Android TV, or Google TV, our technicians can diagnose and resolve software and hardware issues affecting smart functionality.
HDMI and USB Port Repair
Damaged HDMI or USB ports can prevent external devices such as decoders, gaming consoles, laptops, soundbars, and flash drives from working correctly.
Common causes include:
- Physical damage
- Bent connector pins
- Loose solder joints
- Electrical surges
- Excessive force during cable insertion
We repair or replace:
- HDMI ports
- USB ports
- AV connectors
- Optical audio ports
- Ethernet ports
- Antenna connectors
- Power sockets
Each port is tested after repair to ensure reliable performance with connected devices.
Hisense Audio System Repair
If your television has poor sound quality or no sound at all, our engineers can diagnose faults affecting the internal audio system.
We repair:
- Distorted speakers
- Crackling sound
- No audio output
- Low volume
- Audio delay
- Buzzing noises
- Amplifier faults
- Audio processor failures
- Speaker wiring issues
- Optical audio output problems
We also repair televisions connected to home theatre systems, soundbars, and external audio equipment to ensure seamless audio performance.
Hisense TV Screen Replacement
Although many screen faults can be repaired using our advanced bonding machine, some televisions suffer severe physical damage that requires complete panel replacement. If the screen has been cracked due to impact, pressure, or accidental breakage, our technicians will assess whether a replacement panel is available and economically viable.
Common causes of screen damage include:
- Accidental impact
- Falling television
- Pressure from heavy objects
- Children throwing toys
- Transport damage
- Liquid damage affecting the panel
- Internal panel cracks
Before recommending replacement, we perform a full diagnosis to confirm that the motherboard, T-Con board, power supply, and backlight system are all functioning correctly. This ensures that replacing the panel will fully restore the television.
Vertical and Horizontal Line Repair
One of the most frustrating display problems is the appearance of coloured or black lines across the screen. These lines may be permanent or intermittent and can worsen over time.
Our technicians diagnose the exact source of the fault, which may include:
- COF (Chip-on-Film) failure
- Loose ribbon cables
- T-Con board defects
- Display panel bonding issues
- Main board signal faults
- Internal panel damage
Because we have an in-house screen bonding machine, we are able to repair many bonding-related faults that other repair centres may classify as irreparable. Every television is tested thoroughly before determining the best repair approach.
Hisense TV No Picture but Sound
A common complaint is when the television powers on and audio is present, but the screen remains black.
Possible causes include:
- Failed LED backlights
- Faulty T-Con board
- Damaged LCD panel
- Ribbon cable issues
- Main board video processing failure
- Display voltage problems
Using professional testing equipment, we isolate the faulty component before beginning repairs, ensuring an accurate and cost-effective solution.
Hisense TV No Power Repair
If your Hisense TV does not switch on at all, the problem may range from a simple blown fuse to a major power circuit failure.
Our diagnostic process includes checking:
- AC power input
- Internal fuse
- Power board
- Main board
- Standby voltage
- Power button circuit
- Remote sensor board
- Internal connectors
We repair or replace only the defective components, helping to reduce unnecessary repair costs.
Hisense TV Stuck on Logo
When a television remains on the Hisense logo without starting normally, it usually indicates a firmware or motherboard problem.
Common causes include:
- Corrupted software
- Damaged flash memory
- EEPROM failure
- Processor communication errors
- Power instability
- Failed firmware updates
We use professional programming equipment to reinstall firmware, repair corrupted memory chips, or replace faulty integrated circuits where necessary.
Hisense Wi-Fi and Network Repair
Modern Hisense Smart TVs depend on reliable internet connectivity for streaming services and software updates. If your TV cannot connect to Wi-Fi or frequently disconnects, we can help.
We repair:
- Wi-Fi module failures
- Bluetooth module faults
- Ethernet port problems
- Network configuration issues
- Software communication errors
- Antenna cable problems
- Weak wireless signal faults
After repairs, we test internet connectivity with multiple applications to ensure stable performance.
Hisense Remote Control and Sensor Repair
Sometimes the television itself is fully functional, but it fails to respond to the remote control.
Possible causes include:
- Faulty infrared (IR) receiver
- Damaged remote control
- Main board communication issues
- Software glitches
- Blocked sensor window
We repair IR receiver circuits, replace damaged sensors, and supply compatible genuine Hisense remote controls where needed.
Hisense TV Installation Services
Proper installation helps protect your television and provides the best viewing experience.
Our installation services include:
- Wall mounting
- TV bracket installation
- Cable management
- Soundbar installation
- Home theatre connection
- Decoder installation
- Gaming console setup
- Internet connection
- Smart TV configuration
- Software updates
- Channel tuning
- Picture optimisation
We ensure the television is securely mounted and all connected devices function correctly before completing the installation.
Preventive Maintenance for Hisense TVs
Routine maintenance can significantly extend the life of your television and reduce the likelihood of unexpected failures.
Our maintenance services include:
- Internal dust cleaning
- Cooling system inspection
- Connector cleaning
- Software updates
- Voltage testing
- Backlight performance checks
- HDMI port inspection
- Speaker testing
- General performance diagnostics
Preventive maintenance is especially beneficial for televisions used in hotels, offices, schools, restaurants, churches, hospitals, and commercial premises where they operate for long hours each day.
Genuine Hisense Spare Parts Sales
In addition to repair services, Pro-Logic Technologies Limited supplies a wide range of genuine and high-quality compatible Hisense television spare parts.
Available parts include:
- Main boards
- Power supply boards
- T-Con boards
- LED backlight strips
- LCD and LED display panels
- Wi-Fi modules
- Bluetooth modules
- Speakers
- Remote controls
- Ribbon cables
- LVDS cables
- Power buttons
- IR sensor boards
- Internal wiring harnesses
- Display connectors
- Power sockets
- HDMI ports
- USB ports
- Integrated circuits (ICs)
- Capacitors
- Voltage regulators
- MOSFETs
- Fuses
- Transformers
Every spare part is tested for quality and compatibility before sale or installation. Eligible replacement parts are backed by a warranty for added customer confidence.
Professional TV Diagnostics
Successful television repair begins with accurate fault diagnosis. At Pro-Logic Technologies Limited, we do not rely on guesswork. Every Hisense television undergoes a comprehensive diagnostic process using professional electronic testing equipment before any repairs are carried out.
Our diagnostic procedure includes:
- Visual inspection of internal components
- Power supply voltage testing
- Motherboard analysis
- T-Con board testing
- Backlight current and voltage measurement
- Display panel inspection
- Ribbon cable continuity testing
- HDMI and USB port testing
- Audio circuit diagnosis
- Software and firmware assessment
- Wi-Fi and Bluetooth module testing
- Thermal testing for overheating components
This systematic approach allows us to identify the root cause of the problem and recommend the most effective repair solution.
Common Causes of Hisense Television Failure
Understanding why televisions fail helps owners take preventive measures and avoid costly repairs.
Some of the leading causes include:
Power Surges
Frequent power fluctuations are common in many areas and can damage sensitive electronic components such as the motherboard, power supply board, and HDMI ports. We recommend using a high-quality surge protector or voltage stabilizer to protect your TV.
Dust Accumulation
Dust blocks ventilation openings, causing excessive heat buildup inside the television. Over time, overheating can shorten the lifespan of electronic components and lead to unexpected failures.
Moisture Exposure
Humidity, water leaks, or accidental liquid spills can cause corrosion and electrical short circuits. If liquid enters the television, switch it off immediately and seek professional assistance rather than attempting to power it on again.
Continuous Long-Hour Operation
Running a television continuously for many hours every day increases heat generation and accelerates wear on the backlight, power supply, and other internal components. Commercial installations should be serviced regularly.
Physical Impact
Televisions are delicate electronic devices. Even a minor impact can damage the display panel, internal connectors, or screen bonding, resulting in picture defects or complete screen failure.
Television Screen Bonding Technology
One of the specialized services offered by Pro-Logic Technologies Limited is television screen bonding. Our workshop is equipped with a professional bonding machine that enables us to repair selected panel-related faults that many repair centres cannot handle.
Bonding technology is commonly used to address:
- Vertical line faults
- Horizontal lines
- Partial display loss
- Loose COF connections
- Ribbon cable bonding issues
- Flickering caused by bonding failure
- Display instability
This advanced repair process requires precision equipment and experienced technicians. Every repair is carefully evaluated because not all screen faults are suitable for bonding.
Commercial Hisense Television Repair
We provide repair and maintenance services for commercial clients across Nairobi. Businesses depend on televisions for advertising, presentations, customer entertainment, digital signage, and information display.
We serve:
- Hotels
- Hospitals
- Schools
- Colleges
- Universities
- Churches
- Restaurants
- Bars
- Corporate offices
- Banks
- Government institutions
- Shopping malls
- Conference centres
- Retail stores
We understand the importance of minimizing downtime and strive to complete repairs efficiently while maintaining high quality standards.
Pick-Up and Delivery Services
Transporting large televisions can be challenging and may expose them to additional damage if not handled properly. To make the repair process convenient, we offer pick-up and delivery services across Nairobi and its surrounding areas.
Our team carefully transports televisions using appropriate handling procedures to reduce the risk of damage during transit. Once repairs and quality testing are complete, we safely return the television to your home or business.
Areas We Serve in Nairobi
Pro-Logic Technologies Limited proudly serves customers throughout Nairobi, including:
- Nairobi CBD
- Westlands
- Upper Hill
- Kilimani
- Kileleshwa
- Lavington
- Karen
- Lang’ata
- South C
- South B
- Embakasi
- Donholm
- Umoja
- Buruburu
- Komarock
- Kayole
- Kasarani
- Roysambu
- Zimmerman
- Kahawa West
- Kahawa Sukari
- Ruiru
- Thika Road
- Parklands
- Eastleigh
- Pangani
- Ngara
- Ngong Road
- Hurlingham
- Riverside
- Spring Valley
- Runda
- Gigiri
- Ruaka
- Kangemi
- Mountain View
- Kawangware
- Dagoretti
- Githurai
- Mwiki
- Ruai
- Utawala
- Syokimau
- Mlolongo
- Athi River
- Kitengela
- Kikuyu
- Limuru
- Kiambu
- Juja
- and many other surrounding areas.
Whether you are a homeowner, business owner, institution, or property manager, our technicians are ready to assist with professional Hisense television repair services.
Warranty on Spare Parts
Customer confidence is important to us. That is why eligible spare parts installed during repairs are covered by a warranty. Before completing any repair, every television undergoes comprehensive quality testing to ensure it meets our performance standards.
Our commitment includes:
- Genuine or high-quality compatible parts
- Professional workmanship
- Thorough testing before delivery
- Transparent repair recommendations
- Reliable after-service support
Why Customers Trust Pro-Logic Technologies Limited
Over the years, we have built a reputation for delivering reliable television repair services through technical expertise, quality workmanship, and customer-focused service.
Customers choose us because we offer:
- Experienced television engineers
- Advanced diagnostic equipment
- In-house screen bonding technology
- Genuine spare parts
- Affordable pricing
- Fast turnaround time
- Honest assessments
- Pick-up and delivery services
- Warranty on eligible spare parts
- Excellent customer support
From simple software issues to complex motherboard and screen repairs, we are committed to restoring your Hisense television to excellent working condition.
Hisense Television Maintenance Services
Regular maintenance is one of the most effective ways to extend the lifespan of your Hisense television. Many television failures occur gradually due to dust accumulation, overheating, unstable power supply, and worn electronic components. Preventive servicing helps identify developing faults before they become major and expensive repairs.
At Pro-Logic Technologies Limited, we provide comprehensive maintenance services for residential, commercial, and institutional clients.
Our maintenance services include:
- Internal dust cleaning
- Inspection of the power supply board
- Motherboard diagnostics
- T-Con board testing
- LED backlight inspection
- Screen bonding inspection
- HDMI and USB port cleaning
- Wi-Fi and Bluetooth testing
- Speaker performance testing
- Cooling system inspection
- Voltage measurement
- Software updates
- Firmware upgrades
- General performance optimization
Regular servicing helps improve picture quality, audio performance, cooling efficiency, and overall reliability.
Hisense Television Picture Problems
Picture quality issues are among the most common complaints from television owners. These faults may originate from the display panel, backlight, T-Con board, motherboard, or software.
We repair picture faults such as:
- Completely black screen
- White screen
- Blue screen
- Grey screen
- Green display
- Pink display
- Yellow tint
- Red tint
- Poor colour balance
- Blurred images
- Ghost images
- Double pictures
- Half screen display
- Flickering picture
- Flashing screen
- Dark corners
- Bright spots
- Cloudy display
- Dead pixels
- Stuck pixels
- Image retention
- Screen freezing
Each television is professionally tested to determine the exact source of the display problem before repairs begin.
Hisense Television Audio Problems
Clear audio is essential for an enjoyable viewing experience. When sound problems occur, our technicians diagnose both hardware and software causes.
We repair:
- No sound
- Distorted sound
- Crackling speakers
- Buzzing noise
- Low volume
- Intermittent sound
- Audio delay
- Sound cutting in and out
- Speaker damage
- Audio amplifier faults
- Digital audio output problems
- Optical audio faults
- HDMI ARC issues
- Bluetooth audio problems
After repairs, we test the television using different audio sources to ensure consistent and high-quality sound performance.
Hisense Smart TV Application Problems
Smart televisions rely on software applications for entertainment and productivity. Problems affecting these applications can make the television difficult to use.
We repair issues involving:
- Netflix not opening
- YouTube loading errors
- Prime Video failures
- Disney+ problems
- Showmax issues
- Browser errors
- Google Play Store problems
- Application crashes
- Slow app performance
- Apps freezing
- Failed updates
- Login problems
- Streaming interruptions
- Memory management issues
Where necessary, we update the operating system, reinstall firmware, clear corrupted data, and optimize system performance.
Hisense Television Connectivity Repair
Modern televisions connect to multiple external devices. Faulty communication ports can prevent users from enjoying gaming consoles, decoders, laptops, streaming devices, and sound systems.
We repair:
- HDMI ports
- USB ports
- LAN (Ethernet) ports
- Optical audio outputs
- AV inputs
- RF antenna connectors
- Bluetooth communication
- Wi-Fi modules
- Wireless screen mirroring
- Chromecast connectivity
- AirPlay compatibility where supported
Every repaired connection is tested with compatible equipment before the television is returned to the customer.
Television Safety Tips
Proper handling and installation significantly reduce the likelihood of damage.
We recommend:
- Use a surge protector to guard against power fluctuations.
- Keep ventilation openings free from dust.
- Avoid placing the TV near heat sources.
- Mount large televisions securely using quality wall brackets.
- Never clean the screen with harsh chemicals.
- Disconnect the television during severe lightning storms if practical.
- Avoid pressing hard on the screen surface.
- Ensure children do not throw objects toward the television.
- Keep liquids away from the television.
- Schedule periodic professional maintenance.
These simple practices can extend the life of your Hisense television and reduce repair costs over time.
Why Genuine Spare Parts Matter
Using genuine or high-quality compatible spare parts is essential for maintaining the reliability and safety of your television.
Advantages include:
- Improved durability
- Better compatibility
- Stable performance
- Higher picture quality
- Reliable power delivery
- Reduced risk of repeat failures
- Longer service life
- Better energy efficiency
At Pro-Logic Technologies Limited, we avoid low-quality counterfeit components and install parts that meet high performance standards.
Our Quality Assurance Process
Every television repaired at our workshop goes through a detailed quality control process before being released to the customer.
Our final inspection includes:
- Complete power-on testing
- Picture quality verification
- Audio testing
- Smart TV functionality check
- Wi-Fi connection test
- HDMI and USB port verification
- Remote control testing
- Temperature monitoring
- Extended operational testing
- Final cleaning and inspection
Only after passing these checks is the television approved for collection or delivery.
Customer Satisfaction
Our goal is to provide repairs that restore both the functionality and reliability of your Hisense television. We strive to deliver excellent customer service from the initial diagnosis through to the completion of repairs.
Whether your television requires a simple software update, advanced motherboard repair, backlight replacement, or professional screen bonding, our experienced technicians are committed to delivering dependable solutions using modern equipment and quality spare parts.
Hisense Television Error Diagnosis
Modern Hisense televisions incorporate sophisticated self-diagnostic systems that detect abnormal operating conditions. When a fault develops, the TV may display error messages, blink the standby light, restart repeatedly, or fail to complete the startup process.
At Pro-Logic Technologies Limited, our engineers use advanced electronic diagnostic equipment to identify the exact source of the fault rather than replacing parts through trial and error. This approach reduces repair costs and ensures reliable, long-lasting repairs.
We diagnose faults affecting:
- Power circuits
- Motherboard communication
- Memory chips
- Display panel
- Backlight system
- Smart TV operating system
- Audio circuits
- Wi-Fi modules
- Bluetooth modules
- T-Con board
- Power regulators
- Voltage distribution circuits
Hisense Television Protection Circuit Repair
Hisense televisions include built-in protection circuits designed to prevent further damage when abnormal voltages or component failures are detected. While these circuits help protect the television, they may also prevent it from turning on until the underlying fault is repaired.
Common protection circuit symptoms include:
- TV shuts down immediately after powering on
- Standby light blinking continuously
- Television powers on briefly then switches off
- No display despite power indicator lighting
- Repeated restart cycle
- Failure to leave standby mode
Our technicians identify whether the protection circuit has been triggered by:
- Short circuits
- Backlight failure
- Motherboard malfunction
- Power board failure
- Overheating
- Excessive current draw
- Faulty integrated circuits
Once the defective component is repaired or replaced, the television returns to normal operation.
Hisense Television Overheating Repair
Excessive heat is one of the leading causes of premature television failure. Continuous operation in dusty environments or poor ventilation accelerates component aging.
Signs of overheating include:
- Automatic shutdown
- Random restarting
- Flickering display
- Distorted colours
- Slow Smart TV performance
- Excessively hot rear panel
- Temporary picture loss
Our overheating repair service includes:
- Internal cleaning
- Cooling inspection
- Heat sink servicing
- Thermal compound replacement where applicable
- Fan inspection (for supported models)
- Component temperature testing
- Airflow optimization
Regular maintenance helps prevent overheating and significantly extends the lifespan of your television.
Hisense Google TV and Android TV Repair
Many newer Hisense televisions operate on Google TV or Android TV platforms, providing access to thousands of streaming applications and smart features.
Our technicians repair problems affecting:
- Google TV interface
- Android operating system
- Google Play Store
- Google Assistant
- Voice search
- Chromecast Built-in
- User accounts
- Software updates
- Application installation
- Security updates
- System crashes
- Frozen home screen
- Boot loops
We ensure the television operates smoothly while preserving compatible software features.
Hisense VIDAA Smart TV Repair
VIDAA is Hisense’s proprietary Smart TV operating system, designed for speed, simplicity, and streaming performance.
We repair VIDAA-related issues including:
- System freezing
- Slow response
- Network connection failure
- App installation errors
- Firmware corruption
- Streaming interruptions
- Login problems
- Software crashes
- Automatic restarting
Following repairs, we optimize the operating system to improve stability and overall performance.
Hisense Television Wall Mounting Services
Proper wall mounting enhances viewing comfort while protecting the television from accidental damage.
Our installation services include:
- Fixed wall mounting
- Tilting wall brackets
- Full-motion wall brackets
- Large-screen installations
- Commercial display mounting
- Boardroom television installation
- Hotel television installation
- Cable management
- Soundbar installation
- Home theatre integration
Before installation, we assess wall strength, viewing height, cable routing, and bracket compatibility to ensure safe and secure mounting.
Television Accessories We Supply
In addition to repair services, we supply quality accessories compatible with Hisense televisions.
Available accessories include:
- Original remote controls
- Universal remote controls
- Wall brackets
- HDMI cables
- Optical audio cables
- Power cables
- Extension cables
- Surge protectors
- Voltage stabilizers
- TV stands
- Wi-Fi adapters for supported models
- AV cables
- Screen cleaning kits
All accessories are selected for compatibility and durability.
Institutions We Serve
Our television repair and maintenance services are available to a wide range of organizations, including:
- Government offices
- Corporate companies
- Schools
- Colleges
- Universities
- Hotels
- Hospitals
- Churches
- Banks
- Restaurants
- Shopping malls
- Security companies
- Property management firms
- NGOs
- Conference centres
- Entertainment venues
We also offer preventive maintenance programs for organizations with multiple television installations, helping minimize downtime and extend equipment life.
Commitment to Quality
Every Hisense television entrusted to Pro-Logic Technologies Limited is handled with professionalism and care. From the initial diagnosis to the final quality inspection, our focus is on delivering reliable repairs using skilled technicians, advanced equipment, and high-quality spare parts.
Our workshop at Luthuli Avenue, Kangari Building, 3rd Floor, Room KA7 is equipped to handle everything from minor software issues to complex motherboard repairs and advanced screen bonding. We also offer genuine spare parts, pick-up and delivery services across Nairobi, and a warranty on eligible replacement parts, ensuring our customers receive dependable service and lasting value.
Hisense Television Models We Repair
At Pro-Logic Technologies Limited, we repair nearly every Hisense television series available in Kenya. Whether your television is newly released or an older model, our engineers have the expertise and diagnostic equipment to restore it to proper working condition.
We repair:
- Hisense A4 Series
- Hisense A5 Series
- Hisense A6 Series
- Hisense A7 Series
- Hisense A7G Series
- Hisense A7H Series
- Hisense A7K Series
- Hisense E6 Series
- Hisense E7 Series
- Hisense U6 Series
- Hisense U7 Series
- Hisense U8 Series
- Hisense ULED TVs
- Hisense Mini LED TVs
- Hisense QLED TVs
- Hisense OLED TVs
- Hisense Laser TVs
- Hisense Smart TVs
- Hisense Android TVs
- Hisense Google TVs
- Hisense VIDAA Smart TVs
- Hisense Hospitality TVs
- Hisense Commercial Display Panels
- Hisense Digital Signage Displays
We service televisions ranging from compact home units to extra-large commercial displays used in boardrooms, hotels, churches, hospitals, and shopping malls.
Complete Television Restoration Services
Some televisions arrive at our workshop with multiple faults caused by electrical surges, water damage, accidental impact, or prolonged use. In such cases, we perform a complete restoration process.
Our restoration service may include:
- Full electronic diagnosis
- Motherboard repair
- Power supply repair
- T-Con board repair
- LED backlight replacement
- Screen bonding
- Firmware installation
- Internal cleaning
- HDMI and USB port repair
- Speaker repair
- Wi-Fi module replacement
- Bluetooth repair
- Quality testing
- Final calibration
This comprehensive approach ensures every repaired television performs reliably before it is returned to the customer.
Television Maintenance Contracts
Businesses and institutions often rely on multiple televisions for daily operations. We offer scheduled maintenance programs that help reduce unexpected breakdowns and extend equipment lifespan.
Our maintenance contracts are suitable for:
- Hotels
- Schools
- Universities
- Churches
- Restaurants
- Corporate offices
- Hospitals
- Government institutions
- Conference centres
- Retail stores
- Shopping malls
- Apartment complexes
Scheduled maintenance includes routine inspections, cleaning, software updates, diagnostics, and early replacement of worn components before they fail.
Why Professional Repair Matters
Attempting to repair a television without the proper equipment and technical knowledge can lead to additional damage and increased repair costs.
Professional repair offers several advantages:
- Accurate fault diagnosis
- Safe handling of sensitive components
- Proper electronic testing
- Genuine spare parts
- Reliable workmanship
- Extended television lifespan
- Reduced risk of repeat failures
- Warranty on eligible repairs
Our experienced technicians follow manufacturer-recommended repair procedures and use specialized equipment for precision repairs.
Environmental Responsibility
Repairing televisions instead of disposing of them helps reduce electronic waste and supports environmental sustainability. Many faults can be corrected without replacing the entire television, saving valuable resources and reducing landfill waste.
At Pro-Logic Technologies Limited, we promote responsible repair practices by:
- Repairing boards at component level where possible
- Reusing functional components safely
- Recycling defective electronic parts responsibly
- Advising customers on preventive maintenance
- Extending the usable life of televisions
Frequently Asked Questions
Can a cracked Hisense TV screen be repaired?
If the outer glass or display panel is physically cracked, the screen usually requires replacement. However, if the issue is caused by bonding faults, ribbon cable problems, or COF failures, our in-house bonding machine may allow us to repair the screen without replacing the entire panel.
Do you provide genuine spare parts?
Yes. We supply genuine and high-quality compatible Hisense spare parts and provide a warranty on eligible replacement parts.
Do you offer pick-up and delivery?
Yes. We provide convenient pick-up and delivery services throughout Nairobi and surrounding areas, making it easier for customers to have large televisions repaired safely.
How long does repair take?
Repair time depends on the nature of the fault and spare part availability. Many common repairs can be completed within a short period after diagnosis, while more complex repairs may require additional time.
Can you repair water-damaged televisions?
Yes. If the television has been exposed to moisture or liquid, our technicians will inspect the extent of the damage and recommend the most appropriate repair solution. Early intervention improves the chances of successful restoration.
Do you repair televisions that have been damaged by power surges?
Yes. Power surges commonly damage power supply boards, motherboards, HDMI ports, and other electronic components. We perform detailed diagnostics and repair or replace the affected parts as necessary.
Contact Pro-Logic Technologies Limited
If your Hisense television has developed any fault, trust Pro-Logic Technologies Limited for professional diagnosis, repair, installation, maintenance, and genuine spare parts.
Visit our workshop at:
Luthuli Avenue, Kangari Building, 3rd Floor, Room KA7
We offer:
- Advanced television diagnostics
- In-house screen bonding technology
- Genuine Hisense spare parts
- Motherboard repair
- Backlight replacement
- Software upgrades
- Smart TV repair
- Screen repair
- Pick-up and delivery across Nairobi
- Warranty on eligible spare parts
- Professional customer support
Whether your Hisense television has a cracked screen, no picture, no sound, blinking standby light, software issues, Wi-Fi problems, motherboard failure, or backlight damage, our experienced technicians are ready to restore it to excellent working condition using modern equipment and industry-approved repair techniques.
Why Pro-Logic Technologies Limited Is the Preferred Hisense TV Repair Centre in Nairobi
When your Hisense television develops a fault, choosing the right repair centre makes a significant difference in the quality and longevity of the repair. At Pro-Logic Technologies Limited, we combine experienced technicians, modern diagnostic equipment, genuine spare parts, and excellent customer service to deliver dependable television repair solutions.
Our repair process is transparent from diagnosis to completion. We explain the identified fault, recommend the most suitable repair option, and only proceed once the customer approves the work. Every television is tested thoroughly before it leaves our workshop to ensure it meets our quality standards.
Our Repair Process
We follow a structured repair procedure to ensure consistent results:
- Customer receives the television at our workshop or books a pick-up service.
- Comprehensive diagnostic testing is carried out.
- A fault report and repair quotation are prepared.
- Customer approval is obtained before repairs begin.
- Faulty components are repaired or replaced with genuine or high-quality compatible spare parts.
- Firmware and software are updated where required.
- The television undergoes extended operational testing.
- Final quality inspection is completed.
- The television is cleaned, packaged, and prepared for collection or delivery.
This systematic process helps ensure that repairs are accurate, reliable, and completed to a high standard.
Common Hisense TV Faults We Solve Every Day
Our workshop handles a wide variety of television problems, including:
- Television not turning on
- Standby light blinking continuously
- No picture but sound available
- No sound but picture available
- TV stuck on the Hisense logo
- Boot looping
- Slow Smart TV performance
- Wi-Fi connection problems
- Bluetooth not working
- HDMI ports not functioning
- USB ports not detecting devices
- Vertical coloured lines
- Horizontal lines
- Half screen display
- White screen
- Black screen
- Blue screen
- Flickering images
- Distorted colours
- Cracked screen
- Broken display panel
- LED backlight failure
- Motherboard damage
- T-Con board failure
- Power supply faults
- Software corruption
- Firmware errors
- Remote control sensor failure
- Speaker problems
- Overheating
- Random shutdowns
- Automatic restarting
No matter the fault, our experienced technicians carry out detailed diagnostics before recommending the most effective repair.
Serving Homes and Businesses Across Kenya
Although our workshop is based in Luthuli Avenue, Kangari Building, 3rd Floor, Room KA7, Nairobi, we proudly serve customers from across Kenya.
We regularly assist customers from:
- Nairobi County
- Kiambu County
- Machakos County
- Kajiado County
- Nakuru County
- Murang’a County
- Nyeri County
- Kirinyaga County
- Embu County
- Meru County
- Kisumu County
- Mombasa County
- Uasin Gishu County
- Kakamega County
- Bungoma County
- Busia County
- Kisii County
- Nyamira County
- Kericho County
- Bomet County
- Narok County
- Laikipia County
- Isiolo County
- Garissa County
- Kitui County
- Kwale County
- Kilifi County
- Taita Taveta County
- Turkana County
- Samburu County
- Marsabit County
- and many other parts of Kenya.
Customers outside Nairobi can contact us for guidance on safe transportation of their televisions to our workshop.
Commitment to Customer Satisfaction
Customer satisfaction is at the heart of everything we do. Our objective is not only to repair your television but also to ensure it delivers reliable performance long after the repair has been completed.
Our commitment includes:
- Honest diagnosis
- Fair and transparent pricing
- Professional workmanship
- Genuine and high-quality compatible spare parts
- Warranty on eligible spare parts
- Fast turnaround time
- Friendly customer support
- Modern repair equipment
- Advanced screen bonding technology
- Safe handling of every television
We continually invest in training and modern equipment to stay up to date with the latest Hisense television technologies.
Conclusion
Hisense televisions are designed to deliver excellent entertainment, but like any electronic device, they can develop faults over time due to wear, electrical surges, accidental damage, software issues, or component failure. When this happens, professional diagnosis and repair are essential to restore optimal performance.
At Pro-Logic Technologies Limited, we provide comprehensive Hisense television repair services, including motherboard repair, power supply repair, T-Con board repair, LED backlight replacement, screen repair, screen bonding, firmware installation, Smart TV troubleshooting, wall mounting, preventive maintenance, and genuine spare parts sales.
Our workshop at Luthuli Avenue, Kangari Building, 3rd Floor, Room KA7 is equipped with advanced diagnostic tools and an in-house television screen bonding machine, allowing us to repair many screen-related faults that other repair centres cannot. We also provide pick-up and delivery services throughout Nairobi and back eligible spare parts with a warranty for added customer confidence.
Whether your Hisense TV has a cracked screen, vertical lines, horizontal lines, no power, no picture, no sound, Wi-Fi problems, software issues, or motherboard failure, our experienced technicians are ready to provide reliable and professional repair solutions.
Choose Pro-Logic Technologies Limited for trusted Hisense television repair, installation, maintenance, and genuine spare parts in Nairobi and across Kenya. We are committed to delivering quality workmanship, dependable service, and lasting repair solutions that help you get the most from your Hisense television.
