Sony TV error code 1106 is a network‑related error that typically appears when you try to stream online content, refresh Internet‑based apps, or occasionally during a software update. It essentially means the TV cannot reach or stabilize a proper connection to the Internet or the streaming service’s servers, so the media fails to load.
What error 1106 means
On Sony Bravia TVs, error 1106 usually shows up when you select an Internet‑based video source (YouTube, Netflix, Prime Video, etc.) or when the TV runs “Refresh Internet Content.” In some newer models it can also appear during a software update if the download is interrupted. The root cause is almost always a weak, unstable, or misconfigured network setup, not a hardware fault in the TV itself.
Common triggers of the error
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Weak or flaky Wi‑Fi signal, or router congestion.
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TV or router with an outdated or incorrect IP address / DNS settings.
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A temporary glitch in the streaming app or the TV’s network‑diagnostic routine.
Because the same error number can appear in both streaming and update contexts, the first step is always to confirm whether this happens only when streaming or also during system updates.
Quick‑fix: reboot hardware
Start with the simplest steps that often clear 1106 with no settings changes:
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Turn off the TV and unplug its power cord for about 1 minute, then plug it back in and power on.
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Power off your router or modem for 1 full minute, then turn it back on and wait at least 5 minutes for it to fully reconnect.
These reboots clear temporary IP conflicts and reset the network handshake between the TV and your router, which is often enough to resolve error 1106.
Check the TV’s network diagnosis
Sony builds a built‑in diagnostic specifically for error 1106‑type issues:
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Press HOME on the remote.
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Go to Help → Customer Support (or Customer Support → Internet Connectivity Symptoms on some models).
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Run the “Internet Connectivity Symptoms” test and follow the on‑screen prompts.
If any step fails, the TV will guide you to inspect the network cable, Wi‑Fi settings, or router configuration; treat those as priority fixes before moving on.
Re‑run Network Setup and change DNS
If the error persists, redo the TV’s network setup and consider switching to a public DNS such as Google’s (8.8.8.8 / 8.8.4.4):
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Go to Settings → System Settings → Network → Network Setup.
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Choose your connection type (Wi‑Fi or wired) and complete the setup again; this forces the TV to grab a fresh IP address.
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Then in Network Settings, locate Default Domain Name Server (DNS) and switch it from “Auto” to a public DNS server. A stable DNS can eliminate resolution failures that trigger 1106.
When the error appears during software update
If 1106 pops up during a software update, the process is similar but with a last‑resort step:
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Confirm the TV is strongly connected (preferably via Ethernet) and that the router is stable.
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Retry the update; if it fails again, download the update package to a USB stick and install it from Settings → Customer Support → Software Update → USB.
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If 1106 still persists, perform a factory reset (under Customer Support → Factory Settings) and then set up the network anew.
When to contact support
If you can stream other apps or browse the Web on the same network without issues, but Sony routines still show 1106, the problem may be app‑side or firmware‑specific. In that case, note the exact model number and error conditions, then contact Sony support or your local service center so they can push a targeted fix or confirm any regional service outage