Frequently Asked Questions (FAQ) – Pro-Logic Technologies
Welcome to Pro-Logic Technologies, your trusted appliance repair and electrical services provider in Nairobi County. Below, we’ve answered some of the most common questions we receive to help you better understand our services and processes.
1. What services does Pro-Logic Technologies offer?
We specialize in repairing home appliances such as refrigerators, washing machines, ovens, microwaves, dishwashers, and dryers. We also provide electrical services, including wiring, socket repairs, and electrical fault diagnostics.
2. Which areas in Nairobi County do you serve?
We cover all major neighborhoods in Nairobi County, including Central Nairobi, Eastlands, West Nairobi, North Nairobi, and South Nairobi. Visit our Coverage Areas page for a full list of areas we serve.
3. How do I book a repair service?
Booking is easy! You can call us at [Insert Phone Number], email us at [Insert Email Address], or fill out the online booking form on our website at www.prologictechnologies.co.ke.
4. Do you offer emergency repair services?
Yes, we offer emergency repair services for urgent cases. Contact us, and we’ll do our best to send a technician to your location as soon as possible.
5. Are your technicians qualified and experienced?
Absolutely! Our technicians are highly trained, certified, and experienced in repairing a wide range of appliances and handling electrical systems. They stay updated with the latest repair techniques and safety standards.
6. What brands of appliances do you repair?
We repair all major brands, including but not limited to Samsung, LG, Bosch, Whirlpool, Siemens, and more. If you’re unsure about your appliance brand, feel free to contact us for confirmation.
7. How much does a repair service cost?
Our pricing is transparent and depends on the type of repair, the appliance, and the required parts. We provide a free estimate after diagnosing the issue. Rest assured, we offer competitive rates with no hidden fees.
8. Do you provide a warranty for your repairs?
Yes, we stand by the quality of our work. Most repairs come with a warranty period, which will be clearly communicated to you before we begin the service.