New Generator Sales and Consultation
Generator sales services encompass comprehensive consultation, equipment selection, and procurement support for customers requiring permanent power solutions. Professional sales teams work closely with customers to understand their specific power requirements, operating conditions, and budget constraints to recommend optimal generator solutions. This process involves detailed load analysis, site evaluation, and consideration of future expansion plans to ensure long-term satisfaction with the selected equipment.
The consultation process begins with comprehensive assessment of customer power requirements including critical loads, non-essential loads, and future growth projections. Load analysis considers both steady-state power requirements and dynamic loads such as motor starting currents. Power quality requirements for sensitive electronic equipment may influence generator selection and require additional conditioning equipment. Fuel availability and preferences affect generator technology selection and sizing considerations.
Equipment Selection and Specifications
Modern generator markets offer extensive options in terms of size, fuel type, configuration, and features. Diesel generators provide excellent fuel efficiency and reliability for applications requiring long operating periods or where fuel storage is limited. Natural gas generators offer clean operation and unlimited fuel supply for installations with available gas service. Bi-fuel generators provide operational flexibility by utilizing both diesel and natural gas fuels.
Standby generators designed for emergency use provide automatic operation during utility outages with minimal maintenance requirements. Prime power generators support continuous operation in applications without reliable utility service. Export power generators can supply excess power back to the utility grid, providing potential revenue opportunities while serving local loads.
Advanced features available in modern generators include sophisticated control systems with web-based monitoring capabilities, automatic load management, and integration with building management systems. Emissions control systems ensure compliance with environmental regulations, while sound attenuation packages reduce noise levels for noise-sensitive applications. Weather protection enclosures enable outdoor installation while protecting equipment from environmental elements.
Sales Support and Project Management
Professional sales support includes comprehensive project management services from initial consultation through final commissioning and startup. Engineering support services provide detailed specifications, drawings, and integration requirements for customer review and approval. Coordination with local contractors and utilities ensures smooth project execution and timely completion.
Financial services may include equipment financing options, lease programs, and extended warranty coverage to minimize customer investment and risk. Trade-in programs for existing generators provide value for older equipment while facilitating upgrades to more efficient and capable systems. Parts and service programs ensure long-term support and reliable operation throughout the generator’s service life.
Training programs for customer personnel include operation procedures, basic maintenance requirements, and troubleshooting techniques. Comprehensive documentation packages include operation manuals, maintenance schedules, and parts catalogs. Service agreements provide ongoing maintenance support with qualified technicians and genuine replacement parts to ensure optimal performance and reliability.