Television Error Codes Reference

A comprehensive reference of error codes for major television brands, including meaning and severity.


# Error Code Brand Category Meaning & Description Severity
1 E001 Samsung Power Standby power failure — TV fails to power on from standby; internal PSU fault High
2 E002 Samsung Backlight LED backlight driver error — one or more LED strips not receiving correct voltage High
3 E003 Samsung Software Firmware corruption detected — main board unable to load OS; factory reset required High
4 E004 Samsung HDMI HDMI handshake failure — HDCP authentication with connected source device unsuccessful Medium
5 E005 Samsung Network Network connection timeout — SmartHub unable to reach internet servers within 30 seconds Low
6 E006 Samsung Thermal Overheating warning — internal temperature sensor exceeds safe threshold; auto-shutdown initiated High
7 E007 Samsung Memory Flash memory read/write error — eMMC storage fault preventing app or settings save High
8 E008 Samsung Remote IR/Bluetooth remote pairing lost — SmartTV remote no longer recognised after power cycle Low
9 E009 Samsung Audio Audio processor not responding — DSP chip failure; no sound output on any source Medium
10 E010 Samsung Panel T-Con board communication error — timing controller fails to sync with panel; blank screen High
11 E011 Samsung USB USB device not supported — connected storage format unrecognised (must be FAT32/exFAT) Low
12 E012 Samsung App Samsung SmartHub app crash — application runtime error; force-close and relaunch Low
13 01-00 LG System System processor watchdog reset — main SoC reset unexpectedly during operation High
14 01-02 LG Panel Panel power supply failure — OLED/LCD panel not receiving required voltages from PSU High
15 01-04 LG Backlight Backlight inverter fault — CCFL/LED inverter board not outputting correct frequency High
16 02-01 LG HDMI No HDMI signal detected — cable unplugged or source device off; check physical connection Low
17 02-03 LG HDMI HDMI 2.1 bandwidth exceeded — source signal exceeds TV’s supported data rate; lower resolution Medium
18 03-01 LG Network WiFi authentication error — incorrect password or WPA3 incompatibility Low
19 03-04 LG Network DHCP lease failure — router not assigning IP address; check router DHCP settings Medium
20 04-01 LG Firmware webOS update package corrupted — download integrity check failed; retry update Medium
21 04-03 LG Firmware webOS rollback blocked — system preventing downgrade to earlier firmware version Medium
22 05-01 LG Thermal Cabinet temperature critical — fan failure or blocked ventilation; TV shut down High
23 06-01 LG Tuner Antenna signal too weak — signal strength below minimum threshold for tuner lock Medium
24 07-01 LG Audio Bluetooth audio sync error — paired speaker/soundbar latency out of acceptable range Low
25 F-7130 Sony Network Cannot connect to internet — DNS resolution failure; check network configuration Medium
26 F-7141 Sony Network Proxy server error — configured proxy not responding or returning invalid data Medium
27 F-7235 Sony App Google Play app install failure — insufficient storage or corrupted download on Android TV Low
28 F-7240 Sony App Google account authentication error — account token expired; re-sign in required Low
29 F-7501 Sony Streaming Video streaming DRM error — Widevine license acquisition failed for protected content Medium
30 C-7402 Sony HDMI ARC/eARC handshake failure — audio return channel not negotiated with connected AV receiver Medium
31 C-7500 Sony Tuner No broadcast signal — aerial disconnected or broadcast service not available in region Low
32 C-8300 Sony Power Abnormal shutdown detected — TV did not shut down cleanly; internal diagnostic running Medium
33 C-8301 Sony PSU Power supply voltage out of range — incoming AC voltage below or above operational spec High
34 E-7800 Sony Panel LCD/OLED panel communication failure — LVDS/eDP signal from main board not received High
35 E-7810 Sony Thermal Heatsink overtemperature — CPU or PSU heatsink exceeds 95°C; ensure ventilation High
36 E-7850 Sony Memory System memory error — RAM test failed on boot; hardware replacement likely required High
37 V.ME.SYS.1001 VIZIO System System software crash — SmartCast OS encountered unrecoverable error; reboot required High
38 V.ME.SYS.1002 VIZIO Firmware Firmware update failed — update package signature invalid or download incomplete Medium
39 V.ME.NET.2001 VIZIO Network Cannot connect to VIZIO servers — SmartCast cloud services unreachable Medium
40 V.ME.NET.2002 VIZIO Network SSID not found — TV cannot detect specified WiFi network name Low
41 V.ME.APP.3001 VIZIO App SmartCast app store unavailable — remote app catalog service not responding Low
42 V.ME.APP.3002 VIZIO App App license validation failed — purchased or subscribed app not activated on this TV Low
43 V.ME.HW.4001 VIZIO Panel Display panel fault — main board not detecting active display; panel replacement needed High
44 V.ME.HW.4002 VIZIO Backlight Backlight hardware fault — LED driver reports open circuit or short in backlight array High
45 ERR_001 TCL Power Power-on self-test failure — internal hardware diagnostic fails during cold boot High
46 ERR_002 TCL Software Roku/Android OS boot loop — operating system fails to start; factory reset advised High
47 ERR_003 TCL HDMI HDMI CEC device conflict — multiple CEC devices causing control bus collision Low
48 ERR_004 TCL Network WiFi module not detected — internal wireless adapter not enumerated on USB/PCIe bus High
49 ERR_005 TCL USB USB overcurrent protection triggered — connected device drawing more than 500 mA Medium
50 ERR_006 TCL Tuner ATSC/DVB tuner lock failure — unable to decode selected channel multiplex Medium
51 ERR_007 TCL Audio Internal speaker amp fault — audio amplifier IC not responding; no audio output Medium
52 ERR_008 TCL Thermal CPU thermal throttling active — processor operating temperature above 80°C Medium
53 H01 Hisense Power Standby mode fault — TV stuck in standby; power management IC not responding High
54 H02 Hisense Backlight LED driver overcurrent — LED strip drawing excessive current; driver protection triggered High
55 H03 Hisense Panel Display controller timeout — panel controller not acknowledging init commands from main board High
56 H04 Hisense Network LAN/WiFi IP conflict — duplicate IP address detected on local network segment Medium
57 H05 Hisense App VIDAA app memory overflow — application consumed available RAM; force-quit app Low
58 H06 Hisense Firmware Firmware file not found on USB — update file not in root directory or wrong filename Low
59 H07 Hisense Thermal Rear panel overtemperature — back cover surface exceeds safety limit; move TV High
60 H08 Hisense Tuner No satellite signal — LNB voltage not present or satellite dish misaligned Medium
61 H09 Hisense HDMI MHL/HDMI incompatibility — connected device protocol not supported by this port Low
62 H10 Hisense Audio HDMI ARC no audio — audio format mismatch between TV and connected soundbar Low
63 F91 Panasonic Panel Plasma/LCD panel sustain board error — sustain circuit not providing correct discharge voltage High
64 F95 Panasonic PSU Power supply overload — PSU protection circuit tripped; suspect short in downstream load High
65 F99 Panasonic System Main CPU exception — unhandled processor exception; log saved for service diagnostics High
66 H01 Panasonic HDMI HDMI input signal lost — source disconnected or exceeded supported resolution/frame rate Low
67 H07 Panasonic Network Viera Connect network error — cloud service authentication token expired Low
68 U61 Panasonic Thermal Internal temperature high — ventilation inadequate for operating environment temperature Medium
69 U76 Panasonic Memory EEPROM checksum mismatch — settings memory data corrupted; defaults restored Medium
70 ERROR 1 Philips Power No standby power — TV not entering standby; check mains fuse and power lead High
71 ERROR 2 Philips Backlight CCFL/LED backlight fault — inverter failure preventing backlighting; screen dark High
72 ERROR 3 Philips Tuner DVB tuner not detected — tuner module not enumerated by main processor High
73 ERROR 4 Philips Software Android TV launcher crash — Google launcher process terminated; restart launcher Medium
74 ERROR 5 Philips Network WiFi WPS negotiation failed — push-button connection attempt timed out Low
75 ERROR 6 Philips HDMI HDCP 2.2 content protection error — 4K HDR content blocked; check HDMI cable rating Medium
76 ERROR 7 Philips USB USB HID device not supported — connected keyboard/mouse not enumerated Low
77 ERROR 8 Philips Thermal Ambilight LED driver overtemperature — Ambilight system disabled to prevent damage Medium
78 C01 Sharp Power Cold boot self-test failed — internal hardware check failed before OS load High
79 C02 Sharp Panel Panel init timeout — LCD panel not ready within expected startup time window High
80 C03 Sharp PSU PSU 12V rail undervoltage — output below 11.5V; suspect capacitor or rectifier fault High
81 C04 Sharp Tuner CAS/CI module error — CAM card not authorised or incorrect pairing with service Medium
82 C05 Sharp Network Ethernet port link not established — cable fault or switch port inactive Low
83 C06 Sharp Audio Optical audio output fault — TOSLINK transmitter LED failure; no optical output Medium
84 C07 Sharp USB USB media playback error — file codec not supported or file corrupted Low
85 E101 Toshiba Power Power management IC fault — PMIC not correctly sequencing supply rails on startup High
86 E102 Toshiba Panel TCON timing error — timing controller horizontal/vertical sync out of range for panel High
87 E103 Toshiba HDMI HDMI port hardware fault — port physically damaged or controller IC unresponsive High
88 E104 Toshiba Software Fire TV OS corruption — OS image checksum mismatch; recovery partition boot initiated High
89 E105 Toshiba Network Alexa voice service timeout — voice request not processed within service SLA Low
90 E106 Toshiba Tuner Terrestrial/cable scan found zero channels — no services in multiplex at current location Low
91 E107 Toshiba USB USB hub device not enumerated — USB hub attached with too many downstream devices Low
92 014.1 Roku TV Network Cannot connect to Roku servers — account activation or channel store unreachable Medium
93 009.1 Roku TV Network WiFi signal too weak — RSSI below -70 dBm; move router closer or use ethernet Medium
94 018 Roku TV App Channel not available in region — geo-restriction preventing access to this channel Low
95 013 Roku TV App Channel installation failed — insufficient storage or channel manifest download error Low
96 006.1 Roku TV Firmware Software update download failed — update file not received completely; retry update Low
97 020 Roku TV Streaming Video playback error — streaming buffer empty; bandwidth insufficient for selected quality Low
98 003 Roku TV Power Insufficient USB power — USB power adapter not providing minimum 1A for Roku stick Medium
99 RH-01 Android TV Network Network not available — Android TV cannot detect any available network interfaces Medium
100 NW-1-19 Android TV Network WiFi network authentication rejected — PSK mismatch or captive portal blocking Medium
101 DRM-1002 Android TV App Widevine CDM not provisioned — content protection module not installed or expired Medium
102 GMS-001 Android TV App Google Play Services not responding — GMS process not running; clear cache and reboot Medium
103 GMS-002 Android TV App Play Store account error — signed-in Google account not authorised for this region Low
104 ATV-001 Android TV System Android boot failure — bootloader unable to verify system partition; factory reset required High
105 ATV-002 Android TV Memory Insufficient internal storage — less than 500 MB free; apps cannot be installed Low
106 HDCP-001 Android TV HDMI HDCP 1.4/2.2 authentication failure — copy protection mismatch with source device Medium
107 ERROR-1 Fire TV Network Cannot connect to Amazon servers — Fire TV unable to reach aws.amazon.com endpoints Medium
108 ERROR-2 Fire TV App Amazon Prime Video DRM error — license server unreachable for selected title Low
109 ERROR-3 Fire TV App Alexa skill failed to load — Skill Lambda function returned error; retry request Low
110 ERROR-4 Fire TV System Fire OS system update interrupted — OTA update file corrupt; redownload required Medium
111 ERROR-5 Fire TV Memory Storage full — device has less than 1 GB free; uninstall apps to proceed Low
112 ERROR-6 Fire TV Remote Alexa remote Bluetooth pairing lost — remote unpaired from Fire TV stick or cube Low
113 ERROR-7 Fire TV HDMI HDMI signal not detected — Fire TV Stick not seen by TV; try different HDMI port Low

Severity Guide

Severity Meaning
High Likely hardware fault — power supply, panel, backlight, or main board. Often requires a technician.
Medium Needs attention — firmware, network config, or signal issues that may be resolvable at home.
Low Minor issue — app crashes, unsupported device formats, or connectivity problems. Usually resolved with a reboot or settings change.

Brands Covered

Samsung · LG · Sony · VIZIO · TCL · Hisense · Panasonic · Philips · Sharp · Toshiba · Roku TV · Android TV · Fire TV


Reference compiled April 2026. Error codes may vary by model and firmware version. Always consult your TV’s official service manual for model-specific diagnostics.

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