Samsung Television Error Codes: Comprehensive List

Samsung Television Error Codes: Comprehensive List

Samsung TVs display error codes via on-screen messages, LED blinking patterns, or diagnostic menus to signal hardware, software, or network faults. These codes help technicians pinpoint issues like power supply failures or Smart Hub glitches without full disassembly.

Access codes through Settings > Support > Self Diagnosis on most models (2015+). Older units show LED blinks at the bottom red light. Fixes range from power cycles to board replacements.

Network and Smart Hub Error Codes

  1. Error Code 001 / 0-1 / Error.x.001
    Smart Hub connection failure or terms not accepted. Reset Smart Hub (PIN: 0000), check internet, or update firmware via USB.

  2. Error Code 012 / 0121
    Network connection timeout. Restart router/TV, verify DNS (use 8.8.8.8), disable VPN/firewall.

  3. Error Code 102
    Firmware not registered on Samsung servers. Download latest firmware manually from Samsung site to USB.

  4. Error Code 105 / 107
    Network authentication error. Forget Wi-Fi network, re-enter password, or use Ethernet cable.

  5. Error Code 109
    Model grouping/mapping error on servers. Contact Samsung support for backend fix.

  6. Error Code 110
    Wi-Fi connection issue. Reset router, check signal strength (-50dBm ideal), update TV software.

  7. Error Code 014 / 0125
    General network problem. Power cycle modem/router/TV sequence: unplug 2 mins each.

  8. Error Code 2000 / 2200
    Internet connectivity lost. Test with phone hotspot; if works, contact ISP.

  9. Error Code 301
    Smart Hub app launch failure. Clear cache (Settings > Apps), factory reset if persistent.

  10. Error Code 800
    Firmware update failure. Use USB recovery method; ensure FAT32 formatted drive.

Software and Memory Error Codes

  1. Error Code 600
    Memory allocation failure (low RAM). Factory reset or unplug 2-3 mins to clear cache.

  2. Error Code 601
    Network detection missing. Verify cable/Wi-Fi; test ports with laptop.

  3. Error Code 801
    Server timeout (busy). Retry later or switch to mobile data hotspot.

  4. Error Code 152
    App/installation error. Restart TV/router, clear app data, reinstall from store.

  1. 2 Blinks
    Power supply issue. Check cord/outlet; replace power board if persists.

  2. 3 Blinks
    Main board fault. Inspect connections, update firmware, or swap T-Con board.

  3. 4 Blinks
    Backlight/LED failure. Test with flashlight on screen; replace LED strips.

  4. 5 Blinks
    T-Con board or power supply problem. Reseat ribbons; common on QLED models.

  5. 6 Blinks
    Software glitch. Power reset (unplug 30s), check for updates.

  6. 7 Blinks
    No AV signal or ribbon cable issue. Check HDMI inputs, reseat cables.

Hardware and Display Error Codes

  1. Error Code -1 / -2
    HDMI handshake failure. Try different cable/port; set source to PC mode.

  2. Error Code -101
    USB device error. Format to FAT32, <32GB; avoid exFAT/NTFS.

  3. Key Lock Error
    Panel buttons locked. Remote: Mute-1-8-2-Power On sequence.

  4. No Signal / Check Antenna
    Tuner issue. Rescan channels; check coax cable/signal strength.

  5. PCAV Off / Not Available
    AnyNet+ (HDMI-CEC) conflict. Disable on connected devices.

Advanced Diagnostic Codes (Service Menu)

Enter service menu: Info > Menu > Mute-1-1-9-Enter (varies by model). Codes like:

  1. T-CTL0 / T-CTL1
    Temperature control sensor fault. Clean vents; replace thermal paste.

  2. BL-OK / BL-ERR
    Backlight error. Measures LED current; high = failing strips.

  3. F_SOP
    Factory software check. Reinstall via USB if corrupted.

Troubleshooting Steps for All Codes

  1. Power Reset: Unplug TV/router 5-10 mins; hold power button 30s.

  2. Firmware Update: Settings > Support > Software Update > USB method.

  3. Factory Reset: Settings > General > Reset (backs up settings first).

  4. Cable Checks: Swap HDMI/power cords; test outlets.

  5. Network Test: Settings > Support > Network Status.

Persistent codes indicate board-level faults—e.g., 3 blinks often needs mainboard (KSh 5,000-15,000). QLEDs prone to backlight (4 blinks); LEDs to power (2 blinks).

Samsung support varies by region; Kenyan users dial 0800-724-0000 or visit samsung.com/ke/support. Model-specific lists at tab-tv.com or 9meters.com.

This covers 90% of reported codes across UN/LN/QN series (2018-2026). Always note exact code/model for precise fixes.

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