TCL TVs Error 014.41
Error 014.41 on a TCL Roku TV is closely related to Error 014.40 and also indicates a password or router access restriction failure. The two codes are often reported interchangeably, though 014.41 may appear more specifically when the authentication request is sent but is then explicitly rejected by the router, as opposed to timing out.
What Error 014.41 Means
Error 014.41 signals that the TV’s connection attempt was actively refused at the authentication stage. The router received the TV’s connection request but did not accept it — this is an explicit rejection rather than a failure to reach the router. As with 014.40, this is most commonly caused by a password mismatch, MAC address filtering, or a router security configuration incompatibility.
Common Causes of Error 014.41
- Incorrect Wi-Fi password — Same primary cause as 014.40.
- MAC address access control — The router’s access control list is blocking the TV’s MAC address.
- Router restarted with changed credentials — The SSID or password changed without the TV’s saved settings being updated.
- Mixed WPA/WPA2/WPA3 configuration conflicts — Security protocol mismatches between the TV’s capabilities and the router’s settings.
How to Fix Error 014.41
The steps to resolve Error 014.41 are identical to those for Error 014.40:
Step 1: Re-enter the network password carefully after forgetting the network on the TV.
Step 2: Verify the correct password via the router admin panel and ensure no special characters are being misread on the TV’s on-screen keyboard.
Step 3: Disable MAC address filtering on the router temporarily, connect the TV, and then re-enable filtering with the TV’s MAC address added to the approved list.
Step 4: Change the router’s security mode to WPA2 (AES) if currently set to WPA3-only.
Step 5: Restart both devices and reconnect.